Shipping policy

Welcome to GenZ Collections.
We are committed to delivering your orders safely and on time across Pakistan.

Shipping Time

• Orders are processed within 1–2 working days.
• Delivery usually takes:
  • 3–5 working days for major cities
  • 5–7 working days for remote areas

Shipping Charges

• Standard delivery charges will be applied at checkout.
• We may offer free shipping on selected products or promotional offers.

Order Confirmation

After placing your order, you will receive a confirmation message/call from our team before dispatch.

Cash on Delivery (COD)

We offer Cash on Delivery service all over Pakistan.

Order Tracking

Once your order is shipped, tracking details will be shared with you via WhatsApp or SMS.

Delayed Deliveries

Delivery may be delayed during:

• Public holidays
• Bad weather conditions
• High order volume periods

Incorrect Address

Please make sure your shipping address and contact number are correct.
GenZ Collections will not be responsible for failed deliveries due to incorrect information.

Contact Us

For any shipping-related questions, contact us through our social media pages or WhatsApp support.

Thank you for shopping with GenZ Collections! 💙